Tech Community in Turmoil as Reddit Crashes During Subreddit Blackout
On June 12th, Reddit experienced a massive outage on the first day of a sitewide protest at the company’s planned API changes. This occurred as thousands of subreddits went dark to protest the site’s new API pricing terms. Reddit confirmed that the blackout resulted from these expected stability issues, stating that they had been “working on resolving the anticipated issue.” Subsequently, Verge reporters noted that while the problems were occurring, Reddit.com wasn’t loading, but some subreddits were.
API Pricing Terms – Developers Tensions
The primary reason for subreddits going private or read-only is the new API pricing terms, and how it may affect third-party developers. The change may be prohibitively expensive for application developers, making it hard for them to cope. Developers must pay a considerable amount to operate their apps, as the cost could be as high as $20 million per year. Reddit argued that the proposed alterations are vital to keeping the rewards running, but this view has not been well-received by the community.
Many Redditors are unhappy with the changes that could force some accessibility apps to shut down completely. Despite its earlier claims, Reddit now says that accessibility-focused apps will be granted exceptions to API pricing changes.
The Reaction of the Community
The subreddits’ reaction to the API change was expressed through the blackouts, which saw many go dark for 48 hours, from June 12th to June 14th, while some remained closed indefinitely until Reddit agreed to the community’s demands. Christian Selig, the creator of Apollo for Reddit, announced that he was shutting down the app at the end of the month, resulting from the new changes. Similarly, other major subreddits have gone dark to protest ongoing issues with the site, its management and policies.
Editorial: Reddit Needs Collaboration
Reddit needs collaboration to address the current tension in its community, which has left developers frustrated and the reputation of the company in turmoil. The community has expressed their dissatisfaction and frustration with the company’s direction by acting collectively to force action. Reddit, however, has to consider its position as a user-driven-company, allowing communities the freedom to decide and support each other. The changes must align with its principles of fostering connectivity and ensuring a safe space on the web while being open to dialogue with developers who are pivotal to Reddit‘s ongoing operation.
Advice: Responding to Community Concerns
Communication is vital in organizational change, and Reddit can employ a collaborative approach to connect with developers and help them resolve issues. Reddit should establish forums and meetings with app developers to get their views and perspectives. The company should address the community’s concerns by creating transparency and openness in negotiations, along with creating conditions for an inclusive and harmonious relationship between the company and app developers. This can aid in developing products and policies in the long run.
As Reddit looks to return to normalcy, it is clear that the platform must address the community and developer issues that have led to this turmoil. We hope that Reddit takes the necessary steps to create an environment for constructive dialogue and engagement to bring about a balanced approach that serves the interests of its users and the broader community.
<< photo by Brett Jordan >>
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