T-Mobile‘s Corporate Responsibility Report: Building a Better Future through Connectivity
In recent years, the importance of corporate responsibility or ESG (Environmental, Social, and Governance) categories has become increasingly critical. Consumers and employees prefer companies that align with their values, while investors see strong corporate responsibility practices as integral to a resilient business, providing growth opportunity and being a risk mitigation. T-Mobile recognizes this and has highlighted its efforts in its recently published 2022 Corporate Responsibility report.
Corporate Responsibility as the Foundation of Business Operations
T-Mobile‘s mission is to connect customers with purpose by leveraging its scale, resources, and network technology. The company recognizes that its network technology positively impacts customers’ lives, enabling social, educational, and economic opportunities while supporting innovative and sustainable solutions for businesses. T-Mobile‘s corporate responsibility work is not only increasingly important to its customers, employees, shareholders, and the communities it serves – it’s foundational to its business and how it operates. T-Mobile believes in responsible business practices with a focus on integrity, responsibility, and transparency. As such, the company continuously invests in responsible practices, including employee training, supplier assessments, and transparent reporting.
Diversity, Equity, and Inclusion (DEI)
DEI is essential to T-Mobile‘s success. T-Mobile upholds responsible business practices by maintaining a strong corporate governance policy and ethical codes. The company recognizes the importance of building trust with customers, suppliers, and business partners by prioritizing transparency. T-Mobile is dedicated to increasing diversity in its workforce and leadership, ensuring the company reflects the customers and communities it serves. This commitment to diversity and inclusion is essential, as the company recognizes the positive impact that a diverse and inclusive workplace has on productivity, innovation, and employee well-being.
Environmental Sustainability
Environmental sustainability is a priority for T-Mobile. The company takes bold steps to reduce its environmental footprint by sourcing 100% renewable electricity, improving energy efficiency, and investing in product circularity. T-Mobile aims to reach net-zero emissions by 2040, creating a more sustainable future for all.
Bridging the Digital Divide Through Connectivity
Good connectivity is crucial in today’s world, and people without access face economic and social disadvantages. T-Mobile is committed to advancing its efforts to expand connectivity in three key ways. Firstly, the company is focused on bringing choice and speed to communities everywhere by providing reliable high-speed connectivity. Secondly, T-Mobile aims to make connectivity more affordable and accessible to ensure that its customers have affordable and accessible connectivity options. Lastly, T-Mobile invests in creating a more digitally inclusive society, recognizing that access to connectivity is essential for individuals to participate fully in the digital world.
Affordable Connectivity and Connectivity Options
To provide affordable and accessible connectivity options to various groups of people, T-Mobile has introduced low-cost plans like T-Mobile Connect and Connect by T-Mobile, starting at $15 and $10 per month, respectively. T-Mobile participates in the Affordable Connectivity Program (ACP), offering eligible households monthly discounts of up to $30 (up to $75 on qualifying tribal lands) towards internet service. These efforts aim to bridge the digital divide and ensure that individuals are not left behind simply because of their inability to afford connectivity.
Investing in Education and Empowering Disadvantaged Groups
T-Mobile acknowledges the inequity in connectivity and the adverse impact it has on education, disproportionately affecting low-income families and underrepresented backgrounds, as was made clear during the pandemic. T-Mobile launched Project 10Million in 2020, aiming to provide up to 10 million eligible households across the United States with free mobile hotspots and internet connectivity, regardless of existing T-Mobile contracts. This initiative is open to every eligible student household, providing a free hotspot with 100GB of wireless data per year for up to five years, provided at no cost. T-Mobile also offers school districts access to affordable laptops and tablets for students. Through collaborations with school districts, community partners, and student families, T-Mobile has connected over 5.3 million students to the internet and supported over 5,000 school districts through Project 10Million and other education initiatives, with an investment of over $4.8 billion in products and services to bridge the digital divide.
T-Mobile‘s initiatives extend beyond education to empower disadvantaged groups and bridge the digital skills gap. For example, the company supports Dress for Success, a global non-profit organization focused on empowering low-income women and offers comprehensive digital literacy skills training to women in need. The company’s support to these initiatives aims to bridge the digital divide and create a more inclusive society where everyone has equal access to digital resources and opportunities.
Conclusion
T-Mobile‘s corporate responsibility report highlights its commitment to being a force for good in the wireless industry and the world. The report showcases the company’s ambitious goals and initiatives aimed at providing affordable and accessible connectivity options to bridge the digital divide, empower disadvantaged groups, and mitigate environmental impact. T-Mobile‘s focus on connectivity provides a blueprint for businesses to improve their corporate responsibility efforts and positively impact communities, customers, employees, and shareholders.
<< photo by Sora Shimazaki >>
